Simplify Gift Voucher Management with an Easy Online System
Whether it’s a birthday, a family celebration, Christmas, or a simple gesture of appreciation, gift vouchers remain popular all year round. For event organizers, activity providers, and experience-based businesses, offering gift vouchers is not only a great revenue opportunity but also a way to attract new customers.
However, managing gift vouchers manually can quickly become complicated. That’s why having a simple, reliable, and digital system to sell, track, and redeem gift vouchers is essential. Below is a clear guide to understanding gift vouchers and how to manage them efficiently using an online solution like Billetweb.
What Is a Gift Voucher?
A gift voucher is a flexible type of ticket that allows the buyer to offer an experience without selecting a specific date or session in advance.
Instead of booking a fixed time slot, the buyer purchases a gift voucher that includes a unique code. This code is then shared with the recipient, who can later redeem it to book the service, event, or activity of their choice. This makes gift vouchers ideal for experiences, leisure activities, workshops, and events where flexibility matters.
How Gift Vouchers Work with Billetweb
With Billetweb, gift vouchers are sold through a dedicated event page. Once purchased, the beneficiary can use the provided code during a second event or from a list of available sessions specifically set up for voucher redemption.
The system automatically links the purchase and redemption steps. The unique code generated at checkout becomes valid only for the selected activities, ensuring secure, seamless, and hassle-free use for both organizers and customers.
Why Sell and Manage Gift Vouchers Online?
Selling gift vouchers on-site may seem simple at first, but it often creates challenges:
- Manual payment collection
- Scheduling conflicts
- Time-consuming phone calls or visits
- Difficulty tracking voucher usage
For buyers and recipients, having to call or travel just to book an experience is far from convenient. An online gift voucher system eliminates these problems by automating the entire process.
Billetweb’s online gift voucher functionality was designed specifically to solve these issues and create a smooth experience for everyone involved.
Gift Voucher Usage Scenarios
Billetweb offers three main ways to use gift vouchers:
- Unlock a free rate dedicated to redeeming the gift voucher
- Act as a one-time discount code
- Function as a multi-use discount code
The first two options are the most commonly used. Regardless of the method, the overall process is simple and efficient.
How the Process Works (3 Simple Steps)
- Purchase
The buyer purchases a gift voucher directly from your website or online store and gives it to the recipient. - Redemption
The recipient independently chooses the session, date, or activity that suits them best and redeems the voucher using the code. - Tracking
As an organizer, you can track voucher usage, redemptions, and remaining balances directly from the Billetweb back office.
All gift voucher information is accessible in just a few clicks, helping you save time, avoid errors, and improve customer satisfaction.
Customize Your Gift Voucher Design
As a bonus feature, Billetweb allows you to personalize the visual design of your gift vouchers. You can download a ready-made PDF template, customize it to match your brand identity, and upload it back into the system.
Many organizers, such as Mad Jacques, already use this option to create visually appealing and branded gift vouchers that enhance the customer experience.
Frequently Asked Questions (Q&A)
Q1: What are the benefits of selling gift vouchers online?
Selling gift vouchers online saves time, reduces manual work, improves customer convenience, and allows easy tracking of sales and redemptions.
Q2: Can gift vouchers be used for different activities or sessions?
Yes, gift vouchers can be redeemed for one or multiple predefined activities or sessions, depending on how the organizer sets them up.
Q3: How do I track gift voucher usage?
All voucher-related data, including redemption status and usage history, is available in the Billetweb back office.
Q4: Are gift vouchers secure?
Yes, each gift voucher includes a unique code that is automatically validated by the system, ensuring secure and controlled usage.
Q5: Can I customize the appearance of my gift vouchers?
Absolutely. You can upload a customized PDF design to create branded and visually appealing gift vouchers.




